Service Circle Success: Bringing Together Service Professionals Across the UK and Europe

26 Jun 26

Middleby UK recently hosted a highly successful Service Circle event, welcoming 40 engineers representing 20 companies from across the UK and Europe for four days of technical training, collaboration, and professional development.

Designed to strengthen technical expertise and build connections within the service community, Service Circle provided attendees with hands-on experience across the Middleby Marshall conveyor oven portfolio. Engineers participated in interactive sessions focused on our industry-leading impingement oven platforms and innovative LongWave infrared conveyor ovens, gaining valuable knowledge in troubleshooting, diagnostics, maintenance best practices, and the latest service techniques while working directly with Middleby experts.

The event was structured into two groups, allowing participants to maximise engagement and gain practical knowledge they could immediately apply in the field. Beyond the technical training, Service Circle created an environment where service professionals could exchange ideas, discuss real-world challenges, and learn from one another’s experiences.

As Middleby Marshall equipment continues to evolve, investing in education and service excellence remains a priority. Programmes like Service Circle help ensure that service partners have the knowledge, tools, and confidence needed to support customers and maintain the highest standards of performance.

The enthusiasm, participation, and collaboration throughout the week demonstrated the strength of the Middleby service network and the value of bringing professionals together to share knowledge and develop new skills. A sincere thank you to all 20 companies and 40 engineers who attended and contributed to making this event such a huge success. We look forward to continuing to grow the Service Circle community and supporting our service partners around the world.

This successful event was made possible through the leadership and dedication of Steven Lilley, Sales Director – UK & Europe, and Denis Adusah, International Technical Support Specialist. Their commitment to supporting our service partners is instrumental in delivering a valuable and engaging experience for every attendee.

Middleby Marshall knows that exceptional equipment performance starts with exceptional service, and Service Circle is helping make that possible.

Written by Kelly Majus
Majus, K. (6/2026) Service Circle Success: Bringing Together Service Professionals Across the UK and Europe